Refund policy

Returns & Exceptions

As each item is made to order, we do not accept returns or exchanges for change of mind, incorrect sizing, or unwanted items.

However, if your item arrives damaged, faulty, or incorrect, please contact us within 14 days of delivery with photos and we’ll put it right.

Please check sizing carefully before ordering, as all items are made to order.

You can always contact us for any return question at welshcasualsclothing@outlook.com.